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What happens if my order is missing an item?

If you feel that you are missing an item in error, please contact us here. Include your order number, product name, and Blitsy SKU of the missing item. From there, we will be able to assist you with a resolution.

Please note - For a refund to your method of payment or a replacement (where available), we require that you contact us within one month from the date your order was delivered. If it's after this point, a refund will likely be made in Blitsy points for missing item.

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