You can absolutely return new, unopened, and non-clearance (discontinued) items if you are an international customer. Currently, we do not have the option for a flat rate return label for our international customers.
To receive a refund to your original payment method for your returned items, minus the original cost of shipping and handling, simply contact us here.
Let us know which item(s) you're returning and why and send the item back via your preferred shipping method (must include tracking information) to the address below.
500 N. Pulaski Rd.
Chicago, IL 60624
Please include a note with your name, your email address, and order ID, or otherwise include your receipt in the return packaging so that we can process your refund.
A refund will be made to your original method of payment once your return has been received and our shipping department inspects the items we receive the unopened and unused items back to our warehouse.