Need to return something?
Simply send your new, unused item back with proof of purchase within 60 days and we’ll do our best to take care of you. If you are a domestic customer and would like us to send you a pre-paid return label at a flat cost of $5 (which will be deducted from your return amount), please contact our Customer Care team via firstname.lastname@example.org and we will be glad to assist you!
When you choose to return new items you bought from blitsy.com using your preferred shipping method, we’ll credit applicable items back to your original payment method upon arrival to our facility.
If you do not contact us for a pre-paid return label and you ship back your return without contacting us, we will require proof of purchase. Please include your original packing slip or include a handwritten note with your Order ID and email address. This allows us to properly credit you back and get in touch with you should we have any questions.
If you ship back applicable items on your own and without a pre-paid label, we recommend using a trackable shipping method in order for us to help verify receipt of your return and emailing email@example.com to give us a heads up that we should be expecting your return.
4000 S Racine
Chicago, IL 60609
Questions? Contact firstname.lastname@example.org and a Blitsy Team Member will be happy to assist.
Notice: Please do not return damaged or defective products. We reserve the right to apply account credit and/or no credit at all if a product is not returned in its new, unused, and unopened condition. If you send used products or products that are no longer in their original packaging, or "return to sender" without properly shipping an item back, we will not able to process a refund.