When will I receive my order?

Most orders process within one business day and domestic orders placed within the contiguous United States are estimated to be received within 2-3 business days. You will receive tracking information as soon as your order ships via email and you can also login to your account to check on your order status at any time. 

We ship from Chicago, IL, and all domestic major metropolitan areas are typically seeing packages received within 1-2 days from when an order is shipped. Rural areas may require 3 days of transit time from when an order is shipped to be received. 

Orders shipping to Hawaii, Puerto Rico, and Alaska process very quickly in our warehouse but may take an extra day or two to arrive when comparing to contiguous U.S. delivery times.

Most international customers should expect delivery within two weeks as we utilize DHL Global Mail services, but the estimates we show on our site are not guaranteed. Since we ship to over 100 countries, we cannot properly include tight delivery window estimates as there are major metropolitan delivery lanes where orders will be received faster than orders placed from rural locations, even within the same country. This means some orders may arrive within one week, while others may take over two weeks depending on how quickly the local carrier normally delivers to your area. 

Almost all international shipments include tracking information, but in some cases, tracking may be limited or you may need to obtain a secondary tracking number from DHL's website upon handoff to your local postal carrier.

If you are an international customer, please review our Customs page. Certain countries may have long shipping delays due to customs or governmental circumstances outside of Blitsy's control, but if for any reason you have not received your order within one month of it being placed, we will gladly investigate with our carrier partners and work to ensure your happiness. 

Logged-in customers may check on their order history and tracking information here.

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