International orders may be subject to import taxes, customs, duties, and any other fees levied by the destination country. For brokerage fees, see below. These aforementioned fees are applied once a shipment reaches your country and must be paid by the recipient before a shipment will be released. We have no control over these charges and cannot predict what they may be. Customs fees and policies are different for each country and may change regularly. You should contact your local customs office for more information.
When customs clearance procedures are required by your country, it may cause delays outside of Blitsy's control.
What amount will my customs fee be based on?
Any customs charged will be based on the subtotal of your order. The subtotal is the price we charge on items before any coupon or points are applied. We are unable to lower or modify the subtotal amount or change prices reflected on paperwork for any reason.
Example: If an item is regularly priced at $10 USD, but we have the sale price on our site is $8 USD, then $8 USD is the subtotal that customs would be due on.
It is possible that a brokerage fee may be charged by shipping partners for an order arriving from outside your country. This fee falls into the fees mentioned above, as they are not part of the shipping cost that Blitsy has paid to the shipping partner.
When you receive free shipping on an order, Blitsy pays our shipping partners to ship your order. Again, this does not include brokerage fees that may be charged. If a brokerage fee is due, it must be paid by the recipient.
We are not responsible for carrier brokerage fees and these fees are nonrefundable.